Last updated: October 2026

Pure Life Medical Center (“we”, “us”, “our”) is located in Al Gurfa, Fujairah, United Arab Emirates. This Privacy Policy explains what personal information we collect through our website, purelifemc.com, how we use it, and the choices you have. By using this website you agree to the practices described here.

1. Information we collect

Information you give us. When you request an appointment or contact us through a form on this website, we collect the details you enter, such as your name, phone number, email address (if you provide it), the service you are interested in, your preferred date and time, and any message you write.

Please do not include detailed medical information in website forms. You can discuss your health with our team when we contact you or when you visit the clinic.

Information collected automatically. When you visit the website we and our service providers may collect technical information such as your browser type, device, pages viewed, approximate location, the website or advertisement that brought you here, and the date and time of your visit. If you arrive from a Google Ads advertisement, we store the advertising click identifier and campaign details (for example, the campaign name) so we can understand which advertising leads to enquiries. To help prevent spam, we may also keep a shortened, non-readable code derived from your IP address.

Calls and messages. If you call us or message us on WhatsApp, we receive your phone number and the content of your message.

2. How we use your information

• To respond to your enquiry, contact you to confirm or arrange an appointment, and provide our services.
• To keep records of enquiries and appointment requests.
• To understand how the website is used and to improve it.
• To measure the performance of our advertising, for example how many enquiries come from an advertisement.
• To protect the website from spam, misuse and security threats.
• To meet our legal and regulatory obligations.

3. Cookies and similar technologies

This website uses cookies and similar technologies (including browser storage) to work properly and to measure visits and advertising results. We use Google Tag Manager, Google Analytics and Google Ads conversion measurement. These services may set cookies or read identifiers in your browser to count visits, recognise returning visitors and measure whether an advertisement led to an enquiry.

You can control or delete cookies in your browser settings. You can also prevent Google Analytics from collecting data about your visits by using the Google Analytics opt-out browser add-on. Blocking some cookies may affect how parts of the website work.

We store advertising click identifiers and campaign details in your browser for up to 30 days so they can be attached to an enquiry you submit.

4. Who we share information with

We do not sell your personal information. We share information only where needed:

• Service providers that help us run the website, such as our website hosting provider and email delivery services.
• Google, for website analytics, tag management and advertising measurement. Google handles this data under its own privacy policy.
• WhatsApp (Meta), if you choose to message us through WhatsApp. WhatsApp handles your messages under its own terms and privacy policy.
• Authorities, where we are required to do so by law or by a regulator.

Some of these providers may process information outside the UAE. Where this happens we take reasonable steps to protect your information.

5. How long we keep information

We keep appointment requests and enquiry details only for as long as necessary to handle your request, keep reasonable business records and meet legal requirements. After that we delete or anonymise them.

6. How we protect information

We take reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections and restricted access to enquiry records. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Your rights

You may ask us to:

• tell you what personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete your information, where we are not required to keep it; or
• stop using your information for certain purposes, such as advertising measurement.

To make a request, contact us using the details below. We may need to confirm your identity before we act on a request.

8. Children

This website is intended for adults. If you are making an appointment for a child, please submit the request as the parent or legal guardian. We do not knowingly collect information directly from children through the website.

9. Links to other websites

This website may link to other websites, such as Google Maps, WhatsApp and social media pages. We are not responsible for the privacy practices of those websites, and we encourage you to read their policies.

10. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be on this page, with the date it was last updated.

11. Contact us

If you have questions about this Privacy Policy or want to make a request about your information, please contact us:

Pure Life Medical Center
Al Gurfa, Fujairah, United Arab Emirates
Phone: 09 222 6216
Open daily 9:00 AM – 10:30 PM
Or use our Contact page.